Cloud9 Technologies’ recent introduction of its new C9Trader Stratus user interface and CloudHub device are playing a pivotal role in fueling anytime, anywhere voice trading capabilities. By providing greater flexibility and optionality, C9Trader Stratus and CloudHub are ensuring that today’s institutional trader has unparalleled access to the virtual trading floor of tomorrow.
Designed from the ground up, the new robust C9Trader Stratus interface combines both traditional turret functionality with new, innovative and customizable features to deliver a superior user experience. Traders now have the ability to customize content to their unique requirements and complex workflows in a logical way – allowing them to instantly connect with any global trading partner – anywhere, anytime.
More efficient workflows – Enhanced Page View allows you to organize your buttons to suit your workflow, prioritize incoming calls and see shared line desk activity via the Favorites Panel, and leverage the new Call Wells to manage your call activity on individual devices in one central location.
New and improved features – Intuitive features built for complex workflows like dial-tone integration, prioritize incoming calls, and greater visibility across all team members’ activities.
Cloud Dial Tone – Provides a dial tone vendor-neutral method of interworking with premise-based, hosted, and UC solutions. Also provides common sharing of PSTN services for remotely located users that need to collaborate as a single group.
Designed to meet the unique requirements and workflows of the Cloud9 community, the new CloudHub provides a unified user experience between the enhanced C9Trader Stratus software and hardware. With a full suite of voice trader capabilities, the CloudHub is a low-cost legacy replacement that provides an unrivaled audio experience and customizable features to suit any trading style.
2020 was a year unlike any other. Despite our worst fears, many organizations were able to respond quickly and deal with change. In some cases, we managed to improve business communications despite the demise of the traditional office setting. To illustrate these points, Glue42 gathered insights from renowned fintech experts.
“Over the last 12 months, we’ve seen a major shift across the institutional trading landscape as traders were forced off the traditional trading floor and into remote working conditions. While the pandemic has been a catalyst, it was not the sole driver of this structural shift. Voice trading and mobility remain prominent factors in the institutional trading ecosystem but they must be supported by secure and reliable cloud infrastructure in order to access the ‘virtual trading floor’ that is quickly becoming the new normal.
Many firms realized at the outset of the pandemic that they lacked the resources to adequately capture voice data because they had been relying heavily on antiquated technology. Cloud9 quickly stepped in with our cloud-based voice communication APIs to ensure greater flexibility and interoperability, regardless of where they were located, ultimately leading to a 50% increase in our business.
In an industry that’s becoming increasingly digitized, productivity should not be impacted. In fact, we’ve learned that firms can even elevate efficiency by leveraging the right resources, from front-office trading software to regulatory and compliance solutions. We expect that trend to continue this year but it starts with creating a more nimble, cloud-based environment for individuals on and off the trading floor.”
Voice trading continues to be a pivotal element of daily workflows across the institutional marketplace, which means that access to greater voice metadata is imperative for strategic, regulatory and operational purposes. In the fourth episode of Cloud9’s podcast series examining developments in the voice trading landscape, Cloud9 CAO and Head of Partnerships Brian Hunt and Verint VP of Product Strategy Phil Fry examine the who, where, what and why of accessing greater voice metadata and how this will progress as we near the end of one of the most challenging years in recent memory.
As trading tools become more sophisticated, one thing that financial institutions continue to put at the top of their priority list is flexibility in their solutions. While the industry is gaining a greater appetite for working remotely, enabling greater flexibility in a cloud-based environment can still pose challenges. In episode 3 of Cloud9’s podcast series, Cloud9 SVP of Technology & Operations David Midgett and Business Systems Ltd Sales Director Will Davenport discuss how to address some of these hurdles and how the trading landscape will continue to evolve in the months ahead.
The institutional marketplace is gravitating towards a more digitally-advanced ecosystem which is requiring greater technology sophistication and, in turn, more stringent data security and regulation parameters. As traders become more comfortable working remotely, accessibility to robust sets of voice metadata for both strategic and regulatory reporting purposes will be very important. In Episode 2 of the Cloud9 podcast series, Cloud9 CTO and Co-Founder Leo Papadopoulos and SteelEye CEO Matt Smith discuss how the partnership that their companies recently announced addresses these concerns and why it’s so important for firms to equip themselves with the proper security and regulatory reporting tools during this transitional period.