Cloud9 and comitFS Partner to Enhance Real-Time Voice Trading APIs and Compliance Applications

Cloud9 and comitFS Partner to Enhance Real-Time Voice Trading APIs and Compliance Applications

NEW YORK, August 5, 2020Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, has partnered with comitFS, a UK-based provider of voice middleware and API abstraction capabilities for financial service organizations, to provide more robust real-time call control capabilities for voice trading within the institutional marketplace. 

comitFS’s sophisticated mix of trader voice applications and API’s combined with Cloud9’s advanced solutions for voice collaboration and metadata capture allow institutional traders to seamlessly access workflows, whether working remotely or on the trading floor. The collaboration provides normalized Call Data Records that can be easily added to compliance and reconciliation processes.

“As trading dynamics shift to a more digitally-driven environment, firms want the peace of mind that their voice metadata and daily workflows will not be hampered,” said Brian Hunt, Chief Administrative Officer and Head of Partnerships for Cloud9. “Partnering with comitFS makes perfect sense as the industry continues to adjust to a virtual trading environment that will become more prevalent in the months ahead.”

 

“We have been building specialist voice API’s using open source technologies for our banking clients throughout our seventeen-year history. We are excited to be partnering with Cloud9 to expose their call data records and call control capabilities to our common customers,” said comitFS CEO and Managing Director Jappy Takhar. 

comitFS is the only provider of specialist voice middleware to tier-one banks that tightly integrate their in-house and third-party applications, such as Salesforce’s CRM to report on real-time voice calls and Client voice interactions. This collaboration between Cloud9 and comitFS will offer for the first time its voice middleware in the cloud and it will work seamlessly with on-site setups for call control, CDR reconciliation, and meeting compliance regulations. 

Through this collaboration, Cloud9 and comitFS allow financial institutions to address the data storage, workflow, and trade reconstruction rules stipulated under key regulatory mandates and directives such as MiFID II.

About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication-based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit www.c9tec.com.

About comitFS
comitFS is an independent firm dedicated to providing blue-chip institutions with better financial markets communication technology. Founded in 2003, comitFS developed the leading-edge ”Communication Application Server” (CAS) Middleware specifically to solve the complex challenges of trader communication. CAS underpins a suite of solutions and services from “build” to “support” across – Communication & Collaboration, Regulation & Compliance and Refresh & Transformation of the Communication infrastructure. The Company has offices in New York, London, Singapore, and Switzerland. For more information, visit https://www.comitfs.com/

MEDIA CONTACTS
For Cloud9:
P.J. Kinsella
EVP, Media Relations, Paragon Public Relations
pj@paragonpr.com
+1.973.255.7153

For comitFS:
Ashley Francis
Head of Sales, comitFS
afrancis@comitFS.com
+44(0)7786 118102

[PODCAST] Navigating compliance parameters and cloud security across the increasingly virtual voice trading environment

[PODCAST] Navigating compliance parameters and cloud security across the increasingly virtual voice trading environment

The institutional marketplace is gravitating towards a more digitally-advanced ecosystem which is requiring greater technology sophistication and, in turn, more stringent data security and regulation parameters. As traders become more comfortable working remotely, accessibility to robust sets of voice metadata for both strategic and regulatory reporting purposes will be very important. In Episode 2 of the Cloud9 podcast series, Cloud9 CTO and Co-Founder Leo Papadopoulos and SteelEye CEO Matt Smith discuss how the partnership that their companies recently announced addresses these concerns and why it’s so important for firms to equip themselves with the proper security and regulatory reporting tools during this transitional period.

Cloud9 Technologies · Navigating compliance parameters and cloud security across the virtual voice trading environment

Verint and Cloud9 Team Up to Remove Complexity from Voice Compliance on and off the Trading Floor

Verint and Cloud9 Team Up to Remove Complexity from Voice Compliance on and off the Trading Floor

MELVILLE, N.Y. & LONDON, July 15, 2020Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, and Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, have joined forces to provide the financial services market with a fully compliant, cloud-enabled communications solution to support traders both on the trading floor and remotely, providing necessary flexibility as the industry continues to move to cloud-based platforms and work-from-home environments during and beyond the COVID-19 pandemic. This offering leverages Cloud9’s C9 Trader voice communication and analytics platform and Verint Financial Compliance with seamless integration into existing systems, addressing key compliance concerns around voice trading.

The combination of Cloud9’s industry-leading, cloud-based platform with Verint’s comprehensive offering for integrated communication capture, compliant records retention, secure data governance and advanced data analysis, gives financial institutions a powerful, enterprise-wide communication and compliance framework that alleviates obstacles and ensures traders remain within compliance parameters both remotely and on the trading floor. Through the analytics and open data APIs, customers have the ability to capture the most complete set of voice records and metadata and make this available to analytics tools for surveillance, transcription and data structuring purposes.

“With the disruption caused by the pandemic crisis and the consequent surge in remote working arrangements, traders need to operate outside traditional corporate-based environments. Cloud-based voice trading solutions are more important than ever, and ensuring these solutions fall within all compliance parameters is very important,” said Brian Hunt, Chief Administrative Officer and Head of Partnerships at Cloud9. “We’re excited to collaborate with Verint to provide a platform that provides organizations with optionality so that they can continue to operate in a compliant manner both on and off the trading floor.”

 

“While organizations are moving their operations and workflows to the cloud with traders and support staff shifting to working remotely, regulatory and compliance issues remain critical in this sector,” says Verint’s John Bourne, senior vice president, global channels and alliances. “During and beyond the current crisis, the combination of Cloud9 and Verint helps ensure that remote traders and on-site teams stay connected with clients, peers, and counterparties at all times without having to worry about compliance infractions around their communications environment.”

As part of the collaboration, Verint has API access to retrieve customer recordings—including voice streams and detailed metadata—directly from Cloud9’s C9 Trader soft dealerboard client or its cloud storage. Financial firms can benefit from an integrated, easily searchable data repository, a contextual view of communication records from different sources, robust data management, and simplified retrieval of all captured interactions to ease eDiscovery, monitoring and compliance evidencing. 

About Verint Systems Inc. 
Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization and cyber intelligence. Today, over 10,000 organizations in more than 180 countries—including over 85 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence®at www.verint.com.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2020, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, ACTIONABLE INTELLIGENCE, THE CUSTOMER ENGAGEMENT COMPANY, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, GI2, FIRSTMILE, OMNIX, WEBINT, LUMINAR, RELIANT, VANTAGE, STAR-GATE, TERROGENCE, SENSECY, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit www.c9tec.com.

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Verint Contacts:

Media Relations Investor Relations
Amy Curry Alan Roden
Verint Systems Inc. Verint Systems Inc.
amy.curry@verint.com
alan.roden@verint.com

Cloud9 Contacts:

Media inquiries:
P.J. Kinsella
Paragon PR
+1 973-255-7153
pj@paragonpr.com

 

Cloud9 and SteelEye Partner to Address Voice Trading Compliance Challenges amid Remote Working Conditions

Cloud9 and SteelEye Partner to Address Voice Trading Compliance Challenges amid Remote Working Conditions

NEW YORK & LONDON, July 8, 2020 — Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, has integrated with SteelEye, a leading regulatory technology and data analytics provider, to offer the institutional marketplace an efficient solution to manage their regulatory and surveillance obligations for voice trade data. 

With demand surging among financial institutions for ‘virtual trading floors’, the integration of Cloud9 into SteelEye enhances firms’ interoperability and simplifies their record-keeping, trade surveillance and regulatory reporting obligations.

The partnership enables firms to capture their Cloud9 voice trade data within SteelEye, alleviating the complexities and rising costs of regulatory compliance as firms gravitate towards long-term work-from-home policies. By combining Cloud9’s voice capture capabilities with SteelEye’s intelligent compliance and data platform, firms can seamlessly overlay their regulatory and financial data with their voice communications to facilitate effortless compliance and more easily identify market abuse risks including insider trading.  

“As institutions transition towards more remote working conditions, cloud-based data solutions that simplify compliance and remove communication impediments are no longer a luxury; they’re essential,” said Brian Hunt, Chief Administrative Officer and Head of Partnerships at Cloud9. “We’re excited to be partnering with a trusted solution like SteelEye during such a transformational period in the market.”

 

“In this highly competitive financial landscape, it’s imperative that firms can quickly respond to changing market structures and regulatory demands,” said Helen Bevis, Head of Operations and Strategic Partnerships at SteelEye. “With increasing demands for cloud-based voice capture as firms support remote working, the collaboration between Cloud9 and SteelEye provides an efficient solution for the institutional marketplace.”

The combination of Cloud9 and SteelEye’s award-winning solutions addresses key regulatory mandates including MiFID II, EMIR, Dodd-Frank, SMCR and MAR.

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About Cloud9 Technologies
Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets.  Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future – offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit www.c9tec.com.

About SteelEye
SteelEye is a RegTech and data analytics firm that was established to reduce the complexity and cost of financial compliance and enable firms globally to manage their regulatory obligations through a single platform. SteelEye’s ability to bring together, cleanse, index, and analyse structured and unstructured data across all asset classes and communication types enables clients to effortlessly meet their regulatory needs because when all this data is in one place, compliance becomes both easy and cost-effective. And with everything under one lens, firms also gain fresh insight into their business, helping them improve their efficiency and profitability.

To date, SteelEye has launched solutions for record-keeping, trade reconstruction, transaction reporting, trade, and communications surveillance, best execution reporting, transaction cost analysis, and advanced analytics for regulations including MiFID II, EMIR, Dodd-Frank, SMCR, and MAR. For more information, visit www.steel-eye.com.

Media inquiries, please contact:

For Cloud9 Technologies
P.J. Kinsella
EVP of Media Relations, Paragon PR
+1 973-255-7153
pj@paragonpr.com

For SteelEye
Emmy Granström
Marketing Director, SteelEye
+44 (0) 203 176 8306
emmy.granstrom@steel-eye.com